Lovevery is one of the fastest growing direct-to-consumer startups, co-founded by serial entrepreneurs based in the US. As a purpose-driven company, we have created an early learning platform to help parents everywhere feel confident in giving their children meaningful development experiences in the critical early years of life. Our stage-based play products are designed by child development experts, and have won awards from TIME Magazine and Red Dot. Our products have been featured in Vogue, Bloomberg, Glamour, the Independent and InStyle. Lovevery is backed by leading VCs such as Maveron, Google Ventures, and the Chan Zuckerberg Initiative. Lovevery is headquartered in Boise, ID, is currently available in 30+ countries across the United States, Canada and Europe and is expanding to APAC in Q3 ‘22.

Ahead of the APAC launch, Lovevery is looking for a Director, Operations, APAC who will be responsible for the management of our day to day operations. This includes managing our operations and logistics, development of new processes, and scaling as we grow our presence in the region. The ideal candidate has outstanding organizational, communication, and leadership skills and excels at developing innovative operational solutions to ensure continuous growth. This position can be based in Tokyo, Seoul or Singapore.

Accountabilities

  • Leading and optimizing the Asian operations, warehousing and logistics, ensuring seamless delivery of Lovevery’s products from Ningbo into the parents’ houses across multiple channels
  • Identifying new 3PL in HK. Owning relationship with all 3PL operators
  • Owning the APAC Supply Plan. Vigilant oversight of Inventory Modeling and PO Management to ensure healthy levels of inventory across all SKUs are maintained by matching demand with property timed purchase orders; working closely with the US operations and finance team (who owns the demand plan)
  • Working closely with Lovevery’s Supply Chain team in China to understand dependencies and identify risks that could impact product availability schedule, and work to proactively resolve issues in order to maintain schedule; generate POs in NetSuite
  • Collaborating with other Lovevery functions, including US Operations, Finance, Growth Marketing, Quality, and Sourcing teams
  • Tracking and managing APAC product costs with impeccable financial discipline, staying aligned with the Operations and Finance teams in the US and identifying opportunities to improve our APAC cost structure

Qualifications and attributes

  • At least 8 years work experience in logistics, supply chain or operations, ideally with opening of new markets for another US based direct-to-consumer startup or ecommerce company
  • Bachelor’s degree, with preference for candidates who attended rigorous academic programs
  • Strong leadership abilities and previous experience building and leading teams
  • Proven experience with NetSuite
  • Superb analytical skills
  • Ability to work and remain adaptable in a fluid, fast-paced environment;
  • Creative and resourceful, with a high ability to think outside of the box and willingness to get their hands dirty
  • Ability to manage multiple ongoing tasks at one time through meticulous organization and attention to detail
  • Strong time management skills and the ability to adhere to deadlines
  • Excellent written and verbal communication skills in English and ideally Japanese as well

Benefits and perks

  • Competitive salary, benefits, and stock option package
  • Generous parental leave
  • Any equipment you need to get the job done
  • Free/discounted Lovevery products
  • Global summits in Boise to meet and collaborate with your colleagues

Lovevery is proud to be an equal opportunity employer that values diversity in all forms. All employment decisions at Lovevery are based on business needs, job requirements, and individual qualifications, without regard to race, religion, national origin, sexual orientation, gender identity, HIV status, marital status, or any other status protected by the laws or regulations in the locations where we operate.